How fast do you ship?
Most orders leave our warehouse in 1–3 business days. Transit is typically 3–5 business days in the U.S.
Do you offer free shipping?
Yes—free U.S. shipping on orders $50+ (after discounts, before tax).
Can I change or cancel my order?
We start fulfillment as soon as the order comes in. If you need a change, contact us within 1 hour of ordering; we’ll do our best. Once an order leaves our facility, we can’t modify it.
Where is my tracking number?
We email tracking as soon as your order ships. Didn’t get it? Check spam or track by order number + email on our Track Order page.
My tracking hasn’t updated, normal?
Carriers can take 24–48 hours to scan. If it’s stuck longer than 3 days, message us and we’ll investigate.
Package says delivered but I don’t have it.
Check with neighbors and common areas first. If still missing after 24 hours, contact support. We’ll help locate or replace.
